In today's fast-paced work environment, where back-to-back meetings are the norm, we often overlook a critical element of effective time management: buffer time between meetings.
This practice not only improves our internal productivity but also maximizes the value we deliver to our clients. In this post, we'll share insights on how this simple scheduling adjustment can lead to better client outcomes and service quality.
The conventional approach to scheduling meetings often involves packing them into our calendars without any breaks, typically ending on the hour or half-hour mark. This approach can hinder our ability to remember and act on crucial client details, potentially compromising the quality of service we offer.
To counter this, we introduced a new meeting policy: scheduling meetings for 50 minutes instead of an hour, and 25 minutes instead of 30. This simple yet effective adjustment allows for a 10 or 5-minute buffer period, essential time to decompress, reflect, and prepare, ensuring that each client interaction is as productive and meaningful as possible.
So the benefits of buffer time are clear and implementing it provides advantages for alle stakeholders in an organisation. But how do you start doing this? Here are some simple guidelines:
Incorporating buffer time between meetings is a simple yet powerful way to enhance the way we deliver value to our clients. It gives us space to manage our work more effectively, ensuring that each client interaction is as impactful and productive as possible.